Associate Director, Technology & Platforms

Responsibilities:                                                                                                                

• Lead end‑to‑end technology strategy, investment, and lifecycle operations for GMA‑owned and GMA‑influenced systems for assigned business domains and value streams.
• Serve as Business Systems Owner for assigned platforms, ensuring functionality aligned to business needs.
• Ensure high‑quality, compliant data standards through strong governance and partnership with Enterprise data teams.
• Implement governance frameworks and controls, ensuring adherence to IT, e‑Compliance, and data protection standards.
• Deliver analytics, reporting, and KPIs that enable data‑driven ways of working across Medical Affairs.
• Identify and mitigate system risks and operational gaps globally, regionally, and locally.
• Contribute to the development, review, and continuous improvement of system SOPs, GOPs, and working practices.
• Lead system enhancements, technology roadmaps, and implementation of new capabilities based on business needs.
• Drive change management strategies to support system adoption and effective use across the organisation.
• Champion continuous improvement, enabling operational excellence, productivity, and seamless integration of new technologies.

Essential for the role:

• Significant experience in healthcare, technology, product management, or business transformation roles.
• Bachelor’s degree in life sciences; advanced scientific or business degree desirable.
• Strong understanding of drug development environments, including early research, clinical trials, safety, and data management.
• Demonstrated success delivering high‑impact technology strategies or innovation roadmaps.
• Strong understanding of governance frameworks and compliance requirements.
• Proven ability to lead large matrix teams and influence senior stakeholders.
• High learning agility, with comfort in complex, fast‑evolving environments.
• Excellent communication and relationship‑building skills across diverse audiences.

Desirable for the role:

• Experience leading enterprise‑scale technology change or digital transformation programmes.
• Expertise in designing and improving business processes to strengthen quality, efficiency, and compliance.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.