Facility Manager

Key Responsibilities:

• Ensure a comfortable, efficient, and reliable workplace by managing daily facility operations and resolving issues promptly.
• Oversee preventive maintenance and ensure full compliance with health, safety, environmental, and energy‑efficiency standards.
• Lead vendor and service provider management, including contract negotiation, performance evaluation, and cost optimization.
• Supervise workplace support services such as reception, mail, pantry, office supplies, meeting rooms, transportation, and landlord‑related services.
• Oversee canteen management and events, coordinating internal events, hospitality service, vendor performance, and ensuring a positive employee experience across all workplace hospitality services.
• Manage real estate activities including landlord coordination, lease discussions with Procurement and Legal, and service delivery improvements.
• Track and report key performance indicators, offering insights on space usage, service quality, sustainability, and cost efficiency.
• Deliver facility projects, support relocations and fit‑outs, drive sustainability initiatives, and collaborate with stakeholders to solve operational challenges.

Essential Requirements:

• Bachelor’s in Business Administration, Finance, Architecture, or Engineering (engineering is recommended for specific sites).
• Proven experience in facility management (preferably in pharmaceuticals or related industries), with knowledge of operations, finance, and maintenance.
• Experience in canteen/food service operations and event management, with the ability to coordinate internal stakeholders and suppliers, manage logistics, and ensure high‑quality service delivery.
• Ability to lead projects and vendor teams effectively.
• Skills to select vendors, negotiate contracts, and ensure high performance.
• Strong interpersonal skills to interact with stakeholders and employees.
• Proactively resolve challenges to ensure business continuity.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Benefits and rewards:

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:

https://www.novartis.com/careers/benefits-rewards